Sub-2-second pickup
AI answers in under 2 seconds, every time. No hold queues, no ring-out to voicemail.
Features
Every feature your business needs in one platform.
BuzzWisely is the only AI receptionist built for small businesses across healthcare, legal, hospitality, beauty, home services, and real estate. Here's everything it does.
Every call answered, routed, and logged.
Live transfers + routing
emergencies and qualified leads route to your team. Routine calls handled end-to-end.
Real-time transcripts
every call transcribed live, searchable, and exportable. No black-box recordings.
Multi-channel notifications
SMS, email, Slack, or webhook alerts the moment a call ends. Configure per call type.
- Caller
Hi, I'd like to book a teeth cleaning for next week.
- BuzzWisely AI
Happy to help! I have Tuesday at 10am or Wednesday at 2pm open — which works better for you?
- Caller
Tuesday at 10 works.
- BuzzWisely AI
Perfect — you're booked for Tuesday at 10! A text confirmation is on its way. Anything else I can do for you?
Call our live demo.
Free, no obligation — just listen.
Live now · pickup in under 2 seconds
Books straight into your calendar.
Calendar sync
Google Calendar, Outlook, Calendly, Acuity. Checks availability live, books during the call.
Appointment types
different visit lengths, prep times, blackout windows, and provider preferences supported.
Automated reminders
SMS confirms, 24-hour reminders, and rebooking flows reduce no-shows by up to 35%.
Walk-in & waitlist
quotes live wait times, captures walk-ins, texts when the chair / table / appointment is ready.
Built to listen · always on
Ready to stop missing customer calls?
Join thousands of businesses that never miss a call. Get started in 3 minutes — no credit card required.
Plays nice with your stack.
CRMs
HubSpot, Salesforce, Follow Up Boss, Clio, MyCase, kvCORE, BoomTown, LionDesk, and 50+ more.
EHR / PMS
Epic, Athena, eClinicalWorks, Cerner for medical. Dentrix, Open Dental, Eaglesoft for dental.
Field service
ServiceTitan, Housecall Pro, Jobber, FieldEdge, Service Fusion. Triage + dispatch sync.
Restaurant / salon
OpenTable, Resy, Toast, Tock for reservations. Vagaro, Square, Boulevard for salons.
Connect your stack
2 of 5 complete- Choose your CRM
- Authorize access
- Map fields
- Test sync
- Turn on auto-write
AI that actually understands.
15+ languages
English, Spanish, Mandarin, Korean, Vietnamese, French, German, Portuguese, and more — natively.
Sentiment + intent
detects urgency, frustration, and intent. Routes calls accordingly. No keyword tricks.
Context across calls
remembers prior customer context. Returning callers don’t repeat themselves.
Custom voice
pick the voice that matches your brand. Train it on your specific terminology and scripts.
Live · AI handling
BuzzWisely AI
Auto-answering
00:47
Live transcript
"Hi, I'd like to book a cleaning for next week if possible…"
Real businesses, real results
Hear It From Our Customers
Real business owners share how BuzzWisely transformed their phone operations. No actors, no scripts — just owners.
“Game Changer”
“We dont have to constantly train new front staff people”
★★★★★
“Helped us tremendously”
“It just works! Saves us time lets us do other things.”
★★★★★
“Love it! Our schedule is full”
“I can focus on my tasks without getting interrupted.”
★★★★★
“Extremely convenient for us”
“As a startup its so helpful since i dont have a fulltime receptionist”
★★★★★
Built for regulated industries.
HIPAA mode
Signed BAA included on healthcare plans. Built for HIPAA-regulated workflows.
Role-based access
restrict who can see what. Front desk sees appointments, billing sees insurance, admins control all.
Immutable audit logs
every login, access, and config change logged with timestamp + user + IP. Compliance-ready exports.
What’s in each tier.
every plan includes the core feature set. Higher tiers add advanced reporting, compliance modes, and dedicated support.
| Feature | Pollen $99/month | Nectar $289/month | Honey $389/month |
|---|---|---|---|
| Minutes included | 200 (~100 calls) | 775 (~380 calls) | Unlimited (fair use) |
| Concurrent calls | Unlimited | Unlimited | Unlimited |
| 24/7 coverage | ✓ | ✓ | ✓ |
| Calendar sync | ✓ | ✓ | ✓ |
| CRM / PMS integrations | Standard | Standard + advanced | Custom |
| Languages | 15+ | 15+ | 15+ |
| Call recordings & transcripts | ✓ | ✓ | ✓ |
| SMS notifications | ✓ | ✓ | ✓ |
| Advanced reporting | — | ✓ | ✓ |
| HIPAA mode (BAA) | — | ✓ | ✓ |
| Priority support | Priority | Dedicated manager | |
| Multi-location | — | — | ✓ |
Built for your industry.
each industry gets workflows trained on its specific needs, terminology, and integrations.
Live capability
Answers calls.
Feature FAQ
Common questions about BuzzWisely’s capabilities.
Talk to our team.
BuzzWisely speaks English, Spanish, French, German, Portuguese, Italian, and 90+ additional languages. It detects the caller’s language automatically and responds in kind — no per-call configuration needed. You can set a default language for your greeting and let the AI switch as callers speak.
Yes. From your dashboard you set the greeting, business hours, routing rules, and a knowledge base of FAQs and terminology specific to your business. The AI answers from that knowledge rather than generic responses, and you can update scripts and FAQs at any time — changes take effect immediately.
Yes. You keep your current business number and forward calls to BuzzWisely — setup takes about 60 seconds through your phone provider, with no porting and no downtime. If you prefer, you can also get a new dedicated number.
BuzzWisely is HIPAA-eligible with secure data handling and Business Associate Agreements (BAA) available for healthcare, dental, and legal practices. Calls are encrypted in transit, and access to transcripts and recordings is controlled from your account.
The AI knows its limits. When a request falls outside its knowledge, it doesn’t guess — it routes the call to your team based on rules you define by department, urgency, or topic. If no one is available, it captures a detailed message and notifies you instantly by text, email, or Slack.
Every call is transcribed and stored in your dashboard alongside call volume, resolution rates, and caller sentiment. You can review full transcripts, export the data to your reporting tools, and control retention from your account settings.
When does it pay for itself?
every feature pays back in the same way: a captured call that would have gone to voicemail.
15+
Calls recovered per month
$500
Avg customer lifetime value
$7,500+
Recovered monthly revenue
Estimated monthly ROI
7,500%+
After the $99/mo Pollen plan
features map to outcomes: 24/7 pickup recovers after-hours calls, smart routing surfaces hot leads, integrations cut data-entry time. Cumulative impact varies by industry.
Ready to start
See every feature in action.
Reserve a demo and we’ll walk through the features that matter for your business.
- No credit card required
- Cancel anytime